SymmetriQ Wallet
Privacy Policy
1. Introduction.
This Privacy Policy explains how SymmetriQ Limited (“SymmetriQ”, “we”, “us” or “our”), a company registered in Gibraltar, collects, uses, discloses and protects personal data when you download, install or use the SymmetriQ Wallet (the “Wallet”)and any associated website or services. We are committed to protecting your privacy and complying with applicable data protection laws, including the Gibraltar Data Protection Act 2004 and the EU General Data Protection Regulation (GDPR) and UK GDPR where they apply.
This Privacy Policy explains how SymmetriQ Limited (“SymmetriQ”, “we”, “us” or “our”), a company registered in Gibraltar, collects, uses, discloses and protects personal data when you download, install or use the SymmetriQ Wallet (the “Wallet”)and any associated website or services. We are committed to protecting your privacy and complying with applicable data protection laws, including the Gibraltar Data Protection Act 2004 and the EU General Data Protection Regulation (GDPR) and UK GDPR where they apply.
2. Scope.
This Privacy Policy applies to the Wallet and any associated website or services on or in which it is posted, linked, or referenced. It does not apply to any third-party websites, applications or services linked to or accessed through the Wallet; those are governed by their own terms and privacy notices.
This Privacy Policy applies to the Wallet and any associated website or services on or in which it is posted, linked, or referenced. It does not apply to any third-party websites, applications or services linked to or accessed through the Wallet; those are governed by their own terms and privacy notices.
3. What personal data do we collect about you, for what purpose and on what ground we process it.
Personal data is information that identifies orcan identify you as an individual. We collect and process only the minimum personal data necessary to provide the Wallet and its optional security features.
We process the following categories of personal data:
Device and Technical Data (for example device type, operating system version, basic device identifiers): Collected when you use the optional timelock feature (if you choose to enable it). Purpose: to provide and secure the timelock functionality. Legal ground: contract (performance of the optional feature you requested) and legitimate interests (providing a secure product).
Usage and Interaction Data (for example how you navigate the Wallet interface): Collected automatically to improve the Wallet’s performance and user experience. Purpose: product improvement and security. Legal ground: legitimate interests (improving and securing the Wallet). We do not collect mandatory KYC, personal identification, financial, payment, or marketing data for standard retail use of the Wallet.
We do not collect sensitive personal data (such as racial or ethnic origin, health information or criminal records). If you do not provide data that is required for the Wallet to function (for example basic device information when using the timelock), we may not be able to provide that optional feature to you.
Personal data is information that identifies orcan identify you as an individual. We collect and process only the minimum personal data necessary to provide the Wallet and its optional security features.
We process the following categories of personal data:
Device and Technical Data (for example device type, operating system version, basic device identifiers): Collected when you use the optional timelock feature (if you choose to enable it). Purpose: to provide and secure the timelock functionality. Legal ground: contract (performance of the optional feature you requested) and legitimate interests (providing a secure product).
Usage and Interaction Data (for example how you navigate the Wallet interface): Collected automatically to improve the Wallet’s performance and user experience. Purpose: product improvement and security. Legal ground: legitimate interests (improving and securing the Wallet). We do not collect mandatory KYC, personal identification, financial, payment, or marketing data for standard retail use of the Wallet.
We do not collect sensitive personal data (such as racial or ethnic origin, health information or criminal records). If you do not provide data that is required for the Wallet to function (for example basic device information when using the timelock), we may not be able to provide that optional feature to you.
4. How we collect your personal data.
We collect personal data automatically through your use of the Wallet and, where you choose to use the optional timelock, through device-level checks. We do not collect personal data from third parties unless required by law.
We collect personal data automatically through your use of the Wallet and, where you choose to use the optional timelock, through device-level checks. We do not collect personal data from third parties unless required by law.
5. How we use your personal data.
We use the personal data we collect only for the purposes for which it was collected or for compatible purposes. These include operating the Wallet, providing the optional timelock feature (if elected), complying with legal obligations, and improving the Wallet’s security and performance in aggregated, anonymised form.
We use the personal data we collect only for the purposes for which it was collected or for compatible purposes. These include operating the Wallet, providing the optional timelock feature (if elected), complying with legal obligations, and improving the Wallet’s security and performance in aggregated, anonymised form.
6. Legal basis for processing.
Where GDPR or equivalent laws apply, we process your personal data on the following lawful bases:
- Contract (to provide the Wallet and any optional features you request);
- Legitimate interests (to improve security, prevent misuse, and enhance the Wallet);
- and Legal obligation (where required by law).
Where GDPR or equivalent laws apply, we process your personal data on the following lawful bases:
- Contract (to provide the Wallet and any optional features you request);
- Legitimate interests (to improve security, prevent misuse, and enhance the Wallet);
- and Legal obligation (where required by law).
7. Who we share your personal data with.
We do not sell your personal data. We may share it only with:
- Service providers who assist us in operating the Wallet (under strict confidentiality agreements);
- Regulators or law enforcement where required by law; or
- Third parties where necessary to protect the rights, property or safety of SymmetriQ or its users.
We do not sell your personal data. We may share it only with:
- Service providers who assist us in operating the Wallet (under strict confidentiality agreements);
- Regulators or law enforcement where required by law; or
- Third parties where necessary to protect the rights, property or safety of SymmetriQ or its users.
8. International transfers.
Any personal data transferred outside the EU/Gibraltar is protected by appropriate safeguards, including Standard Contractual Clauses approved by the European Commission or equivalent Gibraltar mechanisms.
Any personal data transferred outside the EU/Gibraltar is protected by appropriate safeguards, including Standard Contractual Clauses approved by the European Commission or equivalent Gibraltar mechanisms.
9. Data retention.
We retain personal data only for as long as necessary to fulfil thepurposes described in this Policy or as required by law.
We retain personal data only for as long as necessary to fulfil thepurposes described in this Policy or as required by law.
10. Your rights.
You have the following rights in relation to your personal data(subject to applicable law):
- Right to access, correct or delete your personal data;
- Right to restrict or object to processing;
- Right to data portability; and
- Right to withdraw consent where processing is based on consent.
To exercise these rights, please contact us at info@symmetriq.io. We will respond within one month. You also havethe right to complain to the relevant supervisory authority (in Gibraltar, theGibraltar Regulatory Authority; in the UK, the Information Commissioner’sOffice).
You have the following rights in relation to your personal data(subject to applicable law):
- Right to access, correct or delete your personal data;
- Right to restrict or object to processing;
- Right to data portability; and
- Right to withdraw consent where processing is based on consent.
To exercise these rights, please contact us at info@symmetriq.io. We will respond within one month. You also havethe right to complain to the relevant supervisory authority (in Gibraltar, theGibraltar Regulatory Authority; in the UK, the Information Commissioner’sOffice).
11. Security
We implement appropriate technical and organisational measures to protect your personal data, including encryption where applicable. However, no system is completely secure.
We implement appropriate technical and organisational measures to protect your personal data, including encryption where applicable. However, no system is completely secure.
12. Children
The Wallet is not intended for use by individuals under the age of 18.We do not knowingly collect data from children.
The Wallet is not intended for use by individuals under the age of 18.We do not knowingly collect data from children.
13. Changes to this Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated Policy on our website. Continued use of the Wallet after any update constitutes acceptance of the revised Policy.
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated Policy on our website. Continued use of the Wallet after any update constitutes acceptance of the revised Policy.
14. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at info@symmetriq.io.
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at info@symmetriq.io.
By ticking “I have read and accept the Privacy Policy” you confirm that you have read and understood this Privacy Policy.
Version: April 2026
© SymmetriQ Ltd, 2026 | All Rights Reserved.
Version: April 2026
© SymmetriQ Ltd, 2026 | All Rights Reserved.